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TOPIC: Problems ordering
Email Stormrider PM Stormrider
Administrator
Posts: 55
Problems ordering
Stormrider
13th Jan 2015 10:17:21

If anyone is having problems ordering can they please let us know what error codes you are coming across (without giving away any personal information - the error code should be enough e.g. 505 or 508).

I've just run an order through and it's worked fine so hopefully the teething troubles are all in the past!

I swear this is Peter just getting me to make order after order... :)


Stormrider
Stormrider Studios

PM peter
Administrator
Posts: 352
Problems Ordering
peter
17th Jan 2015 07:08:24

Just a note to say that one of the biggest reasons for orders now working is that in order to complete the order, you must be registered with the site.  It doesn't work on a 'guest' basis.

Registration is well worth the effort.  Not only do you get access to this wonderful forum, but you also get the opportunity to view your orders and there is a status report, so you will know when we have sent them out to you.  GIven the number of email queries I get on this issue, it will be a really useful feature for lots of you out there.


- The Overlord
PM keithabarker
Standard User
Posts: 57
Problems Ordering
keithabarker
18th Jan 2015 10:24:27

Worked for me yesterday! But I couldn't find a PayPal option?


PM peter
Administrator
Posts: 352
Paypal
peter
18th Jan 2015 11:09:59

You'll find the Paypal option appearing next week.


- The Overlord
PM agent_pumpkin
Standard User
Posts: 6
Problems ordering
agent_pumpkin
22nd Jan 2015 09:58:30

I tried to order some Colonial bits (I am registered) and got this message with a load of code....

 

"The amount paid and cost of the order don't match, please contact Baccus 6mm Ltd."


Only an idiot fights a war on two fronts. Only the heir to the throne of the kingdom of idiots would fight a war on twelve fronts.

PM njt236
Standard User
Posts: 227
Problems ordering
njt236
1st Feb 2015 04:04:49

I placed an order yesterday using my credit card. After confirming payment the message

"The amount paid and cost of the order don't match, please contact Baccus 6mm Ltd."

I've not received the usual e-mail confirming the order, codes bought etc but the money has been debited from my card

Nigel.


Through the travail of the ages Midst the pomp and toil of war Have I fought and strove and perished Countless times upon this star.
So as through a glass and darkly The age long strife I see Where I fought in many guises, Many names but always me.
So forever in the future Shall I battle as of yore, Dying to be born a fighter But to die again once more.         

                G S Patton

Email Stormrider PM Stormrider
Administrator
Posts: 55
Problems ordering
Stormrider
1st Feb 2015 04:24:03

Hi Nigel.

I just took a quick look at it seems like your order went through just fine. I'll check on the reporting tool and see why you got the error message but rest assured your order is with Peter (unless he emails you to say otherwise!).


Stormrider
Stormrider Studios

PM njt236
Standard User
Posts: 227
Problems ordering
njt236
1st Feb 2015 07:29:16

Thankyou Stormrider.


Through the travail of the ages Midst the pomp and toil of war Have I fought and strove and perished Countless times upon this star.
So as through a glass and darkly The age long strife I see Where I fought in many guises, Many names but always me.
So forever in the future Shall I battle as of yore, Dying to be born a fighter But to die again once more.         

                G S Patton

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