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Baccus Shopping cart, outstanding orders and Partizan show

6th Aug 2019

This is a really important piece of news for all those of you who are trying to place an order, waiting for an order to arrive, or are attending Partizan at Newark in a few days time.

We're currently working with a much larger than usual backlog of orders to fulfil.  A combination of an unseasonable surge in demand,  the workload caused by the Joy of Six show, staff holidays and the demise of the hard drive on the main work PC have all conspired together to cause this situation.  We could have coped with three of these at once, but all four together have produced a larger pile of back orders than I am comfortable with.

As a result, I've temporarily closed the Baccus site to placing new orders in order to give the casters as clear a run as possible to bring the backlog down to manageable proportions as quickly as possible.   I'd not expect this to last for more than a couple of weeks, so please bear with us.   Those of you awaiting orders need not panic.  We're not closing down, just focusing on getting what you have ordered out to you in reasonable time.

There are implications for what we are able to take with us to Partizan.   With the best will in the world, we won't be restocking the racks after a very busy show in Edinburgh last weekend, and there are some pretty significant gaps.   If you know what you want from us at the show, even if it is just a single pack, please email or phone us with your requirements and we'll sort that out for you.  

I apologise for any incovenience caused by all of this, but I'd rather take the time out at this stage and get things running smoothly again.   Thanks in advance for your patience.