With the store opening tomorrow, I figured now would be a good time to ask about this.

• Please don't send multiple orders under £50.

Does this mean that all orders get batched together regardless of whether combined they go up to £50 or not? I'm mainly asking this as due to taxation and customs, it would be smarter for me to order two separate orders of around £20 and have them posted as two separate orders even with having to pay double postage. If this isn't possible I guess I'll just have to suck it up and pay up the extra tax.

All l'm doing is posting one order under 50 and as soon as that gets shipped l will post another order under 50. Assuming they will be able to turn around the early orders in a reasonable time l have glimmer of hope that the second order won't be delayed too long. Like you l always tried to keep my orders under a certain amount oddly enough it was 50. I also only normally order three or four times a year. 

I believe the "don't send multiple orders under 50" was to prevent folks from making multiple orders that added up to over the 50 limit.  

MattiT,

The £50 limit is to enable us to manage the flow of orders when we reopen.   It is rationing, pure and simple.  We are working on just 25% of our potential manufacturing output so we cannot handle large volumes and get orders sent out in a timely fashion.  My advice to you would be to place your first order, wait until you get notification that it is on its way and then place the second.   

Sure thing, thanks for the quick reply Peter! Best of luck for the coming onslaught.

I'm really looking to get one of these sets… SPQR - Polemos SPQR Boxed Set

However it comes in at £99, I really don't care how many shipments it comes in, I'll not be able to paint it particularly fast so would like to take advantage of the offer without overloading you.

Thoughts?

Gary

The Boxed sets were discussed a couple of days back.

..and despite all the polite requests, there have been a number of people putting through multiple orders...

I do my best, I really do!

All you can do is bang your head against a wall for a while Peter! And put the orders after No 1 to the back of the queue.You have been doing a marvellous job given the constraints of the plague on your small company.

Peter puts these orders at the back of the queue ... including # 1!

:-)