IMPORTANT ANNOUNCMENT
I have just been informed by our carriers that a complete batch of orders have ‘gone missing’ in transit. Although investigations continue, experience tells me that these are highly unlikely to surface. As a result, I am treating these all as lost beyond recovery. This has only affected overseas orders for anyone receiving a tracking number between TP-6519229 and TP-6519588 inclusive.
I apologise if yours is one of the affected orders. I am arranging for them all to be recast and will get the replacements sent out as soon as is possible. However, given the seasonal pressures on both us as a company and postal services in general, there will, inevitably, be a delay in them getting to you.
Once your replacement is on its way, you will get a fresh tracking number.
I can only hope that the courier service finds it harder to mislay our consignments.